Hotel News Hotel Accessibility A La Carte Menu | Access Statement For Mytton Fold Hotel & Golf Complex Introduction The hotel is set within landscaped gardens, situated in 100 acres of stunning Lancashire countryside, with its own private 18 hole golf course within the grounds. We have 43 rooms offering double, twin or family rooms. 8 of the bedrooms are executive doubles. We aim to provide the highest standards of service to all our guests and encourage this through our culture and detailed staff training. We look forward to welcoming you to Mytton Fold Hotel & Golf Complex and making your stay an enjoyable one. We offer the following services and facilities: Pre-Arrival For assistance prior to arrival please contact the reservations team on 01254 240662. The centre of Langho Village is a 5 minute walk. The centre of Whalley is 2 miles, approximately 30 minutes walk. The nearest town is Clitheroe and this is 7 miles, a 10 minute drive. A bus service is available to the villages and towns. There is a bus stop outside the hotel within two hundred yards, the buses are easily accessible. The nearest train station is Langho, which is a 5 minute walk from the hotel. However, Clitheroe is the nearest accessible station, with trains to Blackburn, Bolton and Manchester. Blackburn also has trains to Preston, Blackpool, Bradford and Leeds. You can contact the hotel by telephone, text, email, fax or in person. We are open 24 hours although response, e.g to emails etc, may be reduced from 11pm to 6am. Our brochures, sample menus and tariffs are available in large print on request. We have a list of local equipment hirers available on request. Arrival and Car Parking Facilities All guests should use the main driveway to the hotel situated on Whalley Road. Guests staying at the hotel should take the first right hand drive to the reception car park. Guests attending a function in the Abbey Suite should take the first right hand turn and then the first left to the function suite car park on the left hand side. Guests playing golf should carry straight up the drive to the top car park for golf visitors situated on the right hand side.
There is an entrance and exit at each end of the reception car park. Cars must not be left unattended outside the doors to the hotel. There are 300 spaces, of which 4 are designated for disabled guests, 3 directly in front of the hotel reception on one in front of the Abbey Suite function annex. The hotel entrance is located to the right of the hotel building. If you need assistance with luggage, equipment or guidance, our reception team are happy to help, so please ask. Main Entrance and Reception The hotel entrance is through a single door into a porch area, then a second door into reception. There are no steps into the hotel or in the reception area. You will find the reception desk on the left as you enter the main entrance.
There are a number of seating areas within the reception area. The reception desk is 110cm high, to the left of the desk is a reduced height desk of 76cm. Registration can be completed whilst sitting in the reception area and we have clipboards available. The registration card can be enlarged if required. In room check in is available if requested. To the left of reception is the main bar and lounge area. To the right of the reception is the entrance to the golf members bar. The main restaurant is situated along the corridor to the right of the reception area. All areas of the main entrance, reception and corridors are carpeted. Please ask reception for assistance if required. Familiarisation tours can be given where required.
Public Areas Photocopying and email facilities are available from reception and wireless internet access is available throughout the hotel free of charge. There are 3 sets of public toilets, one in the bar area, one next to the main restaurant and one in the function suite. The set of toilets in the main bar area has a unisex accessible toilet, as has the function suite. The toilets provide: 150x160cm free space free of obstacles and doors 98cm transfer space to the left of the bar toilet There are vertical rails either side of basins and toilet There is a horizontal rail on the side opposite transfer from the toilet
There is a bar situated on the ground floor to the left of reception. It has level entry through a single doorway, and is carpeted throughout. The bar area is on the right and has tall chairs around it. Table service is offered in the bar. Lighting is mainly natural day light (from large windows overlooking the front of the hotel) at night the bar area is well lit.
There is a restaurant on the ground floor, which is reached via the corridor to the right of the reception desk, there is a slight slope. The entrance is on the left, the doors are sliding double doors, there is a 1 inch lip over the door frame into the main restaurant. Ramps are available if required. Orders for the food are taken in the lounge/bar area, menus are available in large print, staff will automatically take you through the menu and choices for the meal. When your order is ready, the supervisor on duty will escort you to a table Evenly distributed lights are on when required, lighting can be dimmed by sections. We are able to cater for varying dietary needs, please advise staff on booking.
Outdoor Facilities Entrance to the gardens is to the left of the reception area, there are tables and chairs within the garden area. Bedrooms There are 3 accessible bedrooms, situated on the ground floor, which provide specific facilities for guests with disabilities;
Laundry An in house laundry service is offered. Bags are available in bedrooms and need to be taken to reception. Laundry will be returned within 48 hours.
Shop There are a number of cabinets in the main reception corridor which contain items for sale. These can be purchased through reception. There are toiletries as well as gifts and souvenirs. Clothes for the golf facility can be purchased through the golf shop, at the rear of the building.
Outdoor Leisure Facilities There is an 18 hole golf course attached to the hotel. Conference & Banqueting We have 6 conference and meeting rooms, all situated on the ground floor. There is also access through a single door, along the corridor leading to the bedrooms, on the left hand side opposite the staircase, which bypasses the two steps. The three rooms in the annex are all accessed through the Function suite entrance. The annex building is to the left of the hotel main entrance. The entrance to the annex is to the left side of the building. The entrance is through double doors into the lobby, the entrance to the Raikeside room and Function suite bar area is through the double doors on the left. The entrance to the main ballroom is through the double doors on the right. In the corridor there is a cloakroom to the immediate right, entry is through double doors. There are another set of double doors to the left which access the function bar area, a set of double doors straight ahead enter the ballroom and toilets to the right. There is a unisex accessible toilet to the same specification as the toilets listed above. The third room, the Cronkshaw is accessed via the Abbey ballroom. There are two entrances, double doors and single doors. There is a lot of natural daylight in the annex, with large full length windows that overlook the gardens. Lighting is even but can be dimmed by sections. Please notify the conference co-ordinators in advance if any additional services are required for conferences e.g interpreters, palantypist, specific seating or staging, we do try to accommodate all needs where possible. There is a fixed stage/platform 41cm high to the right of the Abbey Ballroom. There are three steps to the left and right hand sides of the stage.
Additional Information If you require any assistance during your stay please contact reception or the night porter. The Duty Manager can also be contacted via reception. We have a set evacuation procedure for basic information – Alarm bells are a continuous alarm. Someone will come to your room and assist with evacuation either out of the building. All front of house staff have regular training. All housekeeping staff have been trained and are aware of procedures to aid privacy in bedrooms. There is good network coverage for mobile phones within the hotel and average coverage from the hotel bedrooms. All networks work. There is WIFI access, from all rooms, contact reception to purchase your access code. Contact information Mytton Fold Hotel & Golf Complex, Whalley Road, Langho, Nr Blackburn Lancashire BB6 8AB Tel 01254 240662 Fax 01254 248119 E mail: info@myttonfold.co.uk Website www.myttonfold.co.uk Hours of operation: Reception 24 hours Local Carers: Domiciliary Care Services Tel 01200 422297 Local Equipment Hire Companies: Mobility supplies Ltd, Tel: 0161 429 6000. www.mobility-supplies.co.uk Local public transport numbers: Bus: 0870 608 2608 Train: 0870 608 2608 Future Plans We plan to increase accessibility to our website to include PAS78, read facility and increasing the usability for all. December 2010 We welcome any feedback to help us continually to improve. If you have any comments please phone 01254 240662 or e mail info@myttonfold.co.uk. |
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